Frequently Asked Questions

Made in the USA   •   75 Night Trial   •   Free Shipping

The Doze Mattress

What makes the Doze mattress unique?

The Doze mattress is the perfect balance of soft & cool, while still providing enough support & bounce for every sleeper. We use 3" of premium gel memory foam and a 7" dense foam core to build the mattress of your dreams. Because we don't have any retail stores, salespeople, or a huge advertising budget - we're able to sell our mattress to you for a fraction of what it would cost in retail stores. On top of all this, our mattresses are 100% made in the USA.

How does the trial period work?

We offer a 75 night trial of all Doze mattresses. That means, that if you don't absolutely love your Doze, we'll provide a 100% refund. We only ask that you give it a try for at least 30 nights before returning it. Depending on your location, we will work with you to have your mattresses picked up and donated to a local charity or recycled. Just give us a call at ( 954 ) 510 - 5261 or email support@dozebeds.com and our customer support team will help you out!

Do I need a box spring or foundation?

Nope! We've tested our mattresses on the floor, on a box spring, and on a foundation. The general rule of thumb is the harder, flatter, and more surface area the better.

Does the mattress retain heat?

Our mattresses do not retain heat as our gel memory foam is specifically designed to allow air to pass through the bed providing a "cooler" sleep.

Is there a warranty?

Yes! Every Doze mattress comes with a 10 year warranty. Details can be found in our terms & conditions.

Why are the Doze mattresses so much less than mattresses sold in retail stores?

By selling mattresses direct to the consumer, we do not have to pay for retail stores, salespeople, or huge advertising campaigns. As a result of eliminating these overhead costs, we are able to provide premium mattresses at affordable prices.

The Size

What are the dimensions of the mattresses?

Twin: 38'' x 75'' x 10"
Full: 54" x 75" x 10"
Queen: 60" x 80" x 10"
King: 76" x 80" x 10"

What are the dimensions of the box the mattress comes in and the shipping weights?

Twin: 42.5" x 15.5" x 15.5" / 48 lbs.
Full: 57.5" x 15.5" x 15.5" / 67 lbs.
Queen: 63.5" x 15.5" x 15.5" / 80 lbs.
King: 79.5" x 15.5" x 15.5" / 101 lbs.

Once I take the mattress out, how long does it take to return to normal size?

All of our mattresses are compressed and vacuum packed. Once you unpack your mattress, it will immediately begin decompressing to its normal size. This process should happen fairly quickly but could take as long as 1 to 2 days.

How thick is a Doze mattress?

The Doze mattress is 10 inches thick.

Shipping

How are mattresses delivered?

Your mattress will be shipped in a box via FedEx Ground. More info on the shipping/delivery process can be found HERE

How will I know when my mattress has been shipped?

We'll send you a confirmation email along with a tracking number.

How long does it typically take to receive a mattress after placing an order?

Your mattress will arrive within 3-5 business days after placing an order.

Do you ship outside the U.S. or to Alaska or Hawaii?

Unfortunately, at this time, we only ship within the continental U.S.

Are there any shipping or delivery charges?

Shipping and delivery is free! Wooo!

Additional Information

can i place an order to be delivered on a specific date?

Absolutely! If you want to order a mattress, but need it delivered at a later date, just give our support team a call at (954) 510-5261 when you're placing your order. We'll work with you to ensure your Doze mattress arrives whenever is most convenient for you!

what bedframe is used in the pictures on the site?

That beautiful platform bed is made by our friends at Floyd in Detroit. You can buy your own by going to FloydDetroit.com

Is there any latex in the mattress?

Nope! If you're allergic to latex you can still sleep soundly on a Doze.

Does the mattress cover already come on the mattress upon delivery?

Yes!

Can I wash the cover on my mattress?

Yes, you can definitely wash the cover of your mattress. Just unzip the cover and add it to your normal load of laundry like any other bed sheet.

Would it damage the mattress to keep it packaged for a long period of time?

While this shouldn't cause any damage, we recommend unpacking your mattress within 2 weeks after delivery.

What is the best temperature for my memory foam mattress?

To get the best night's rest on your memory foam mattress, you want the temperature in your room to be between 65 - 80 degrees Fahrenheit.

Are the mattresses treated with flame retardants?

All mattresses sold by Doze are non flammable and do not contain any game retardant chemicals. A standard FR sock is used as a flame retardant. Additionally, our mattresses pass and exceed all fire standards including the Federal Mattress Flammability Standards.

Is there an off-gas period?

No, there is not an off-gas period. There is a new bed smell which typically will last for 1-2 days after unwrapping the mattress from the plastic covering. This is different from "off gasing" which occurs when there is a problem with the foam.

Are the mattresses chemical free?

We do not use any harmful chemicals in our products which is why all our foams are CertiPur-US approved.